Capital Small Finance Bank Great Place To Work

01:39 PM Thursday, 18 October 2018

ATM Helpline Toll Free

* 8:00 AM to 8:00 PM

1800 120 1600

To block the lost or stolen ATM/Debit card, the customer/card holder may follow the below mentioned process:

  • Send BLOCK <Account No> to +919222655555 from the registered mobile no.

             The card holder will receive the confirmation message for card blocking.

In case the card holder has multiple ATM/Debit cards in the same account and same registered mobile number, please follow below mentioned steps:

  • Send BLOCK <Account No> to +919222655555 from the registered mobile no.

             The card holder will get an SMS with all the ATM/Debit cards registered in the account.

  • Send BLOCK <Account No> <Last 4 Digits of your ATM/Debit Card> to +919222655555.

             The card holder will receive the confirmation message for card blocking.

Note: The Process will block your ATM/Debit card permanently and you may contact the parent branch for re-issuance of the card (subject to re-issuance charges).

Dear Cardholder,
As per RBI guidelines, kindly replace your existing ATM/Debit Card without any charges with EMV Chip based card before 31 December 2018.

Please visit your parent branch and apply for an EMV Chip Card to avoid uninterrupted services.
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