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Bharat Bill Payment System

Features of Bill Payments

Pay all types of bills, including electricity, water, telephone, DTH, mobile, gas, and more.

24/7 Bill Payment Convenience helps you to pay bills anytime, anywhere.

Convenient bill payments through various channels

About Bill Payments

Bill payment is a facility provided to the customer to make their utility payments online through digital banking. Bharat Bill Payment System (BBPS) is a Reserve Bank of India-mandated initiative, offering integrated and secure bill payment services. It provides multiple payment modes, including online and agent-based transactions, along with instant confirmation, facilitating a transition from cash to electronic payments.


Resident Individuals Hindu Undivided Families (HUFs) Sole Proprietorship, Partnership, and LLP Firms
Public and Private Limited Companies Trusts, Societies, Associations, and Clubs Minimum Average Balance of ₹1000 for rural areas and ₹2000 for semi-urban/urban areas.

Benefits to Customers

  • Convenience, Time saving, Uniform experience and flexibility of payment channels.
  • It supports convenient auto pay and registered biller management.
  • Reliable service with high degree of trust and security
  • Ensuring transaction security,It protects customer data and financial information.
  • Quick bill updates for registered billers
  • Transparent pricing with instant payment confirmation
  • It simplifies bill payments by providing a single platform for various bills, ensuring ease of management.

Payment to Billers

With Registration Without Registration
  • Auto Pay: Automated payment to registered biller
  • View & Pay: Get SMS alerts and email notifications for outstanding payments. Log in to pay
  • Quick Pay: Make onetime payment

Accepted Modes of Payment

The Bharat Bill Payment System provides a variety of convenient payment methods for all consumers, including

Bill Payments
  • Plastic Money: Debit Cards
  • Internet Banking
  • National Electronic Funds Transfer (NEFT)
  • Unified Payments Interface (UPI)
  • Immediate Payment Service (IMPS)

Participants in the System

The BBPS can be referred to as a two-tiered system because it is primarily composed of two approved participants carrying out distinct activities.

  • 1. Bharat Bill Payment Central Unit (BBPCU) This unit will exclusively oversee BBPS operations, setting operational, technical, and business development guidelines for all participants and the entire system.
  • 2. Bharat Bill Payment Operating Units (BBPOU) The Reserve Bank of India authorizes BBPOUs as operational units to comply with BBPCU regulations. These BBPOUs will operate in layers, further supported by a network of agents.

How to apply for BBPS ?

Visit your nearest branch: To begin the process, bring your KYC documents and passport-sized photographs to your nearest branch. You can fill out the application form at the branch to get started.

Customer Care: Call us at 1800 120 1600, one of our representatives will get in touch with you.

Email: Mail us as at lead@capitalbank.co.in with your Name, Contact Number, Address & Message. One of our representatives will get in touch with you.


Apply Now


BBPS, or the Bharat Bill Payment System, is an RBI-mandated platform that ensures secure, reliable, and unified bill payment services to customers nationwide.

BBPS offers a comprehensive range of bill categories, including utility bills (electricity, water, gas), telecom bills, DTH and broadband bills, insurance premiums, and more.

You can access your transaction history by navigating to the "Transaction History" option within the bill payment menu on CSFB Internet Banking or our website.

BBPS services are accessible 24 hours a day, seven days a week, throughout the year, including all public holidays. However, please note that at AU Small Finance Bank branches, BBPS services are available only during banking hours.

Currently, no charges are imposed for bill payments made through BBPS.

If you experience any problems or discrepancies with a bill payment, kindly reach out to our bank's customer support for prompt assistance.