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Capital SFB

Safe Banking

About Safe Banking

Modern technology has made banking more accessible and convenient than ever before, but it has also led to a notable increase in banking fraud incidents. At CSFB, we are deeply committed to safeguarding the security and privacy of your financial transactions.

It's crucial to remember that bank employees will never request sensitive information such as your Password, PIN, OTP, CVV, or Card Number. Sharing these details can potentially result in unauthorized access to your account and unauthorized money transfers.

Your financial security is our top priority, and we encourage you to remain vigilant and never disclose your confidential information to anyone, ensuring a secure banking experience.

Capital Small Finance Bank is deeply committed to your financial security and privacy, prioritizing the protection of your transactions and sensitive information.

Our Safe Banking Guidelines

Report an Unauthorized transaction

Discover how to take immediate action against unauthorized activities on your account to protect your finances.

Report a suspicious mail

Learn how to identify and report phishing attempts and suspicious emails, safeguarding your personal information.

RBI Awareness Programme

Explore our dedication to educating customers about safe banking practices through RBI's awareness initiatives.

RBI Kehta Hai

Explore valuable advice recommended by the Reserve Bank of India (RBI) to enhance your financial security.

RBI: Beware of Fictitious Offers

Stay informed about the risks of fictitious offers and scams, and explore RBI's cautions on how to protect yourself from potential financial frauds.